Purchasing & Order Processing
The basic of a purchasing process is by starting with how a customer wants to contact seller to purchase their order, how does the purchasing process work, and how the purchasing process could make customer easier to access to it. As for Tiong Nam, customer can reach out to them by mobile phone or email. That way the customer can purchase their service, and after both parties agreed to make an agreement than the customer drop all the information via WhatsApp apps.
(INCOTERMS)
EXW (Ex Works) – For Tiong Nam, when the
customers are hiring the warehouse spaces to put their goods, Tiong Nam will
make a clearance in the warehouse for the customer goods. Tiong Nam doesn’t
need to pickup the goods instead the buyer itself will deliver it and the
transportation cost and safety of the goods will be handle by the buyer
themselves.
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Figure 1.1 Summarization of EXW |
FCA (Free Carrier) – After awhile the goods
been stored at the warehouse, on the given date Tiong Nam will send the goods
to the person nominated by the buyer. Since the obligations (terminal charges,
loading on carriage, carriage charges, destination charges, delivery to
destination, etc..) will be pass to buyer to cover it. So, it is well advised
to the customer to specify the places to be delivered.
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Figure 1.2 Summarization of FCA |
DAP (Delivered At Place) – When Tiong Nam
have picked up the goods at place mentioned by the buyer, all the risks are
passed to Tiong Nam. All the obligations need to be pay, and the carrier should
take seriously in deliver the goods.
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Figure 1.3 Summarization of DAP |
(TRADE FINANCE)
Insurance – As said by Tiong Nam
representative, all the risks are bear by the buyer. The reason of taking the
insurance is to make sure the risk receive does not affect much to the risk
taker. Example of risk that may happens are, non-payment of goods, non-delivery
of goods, theft, and damage of goods from any cause.
beside WhatsApp, do Tiong Nam have any other application that customer can use to put their information?
ReplyDeleteWhatsApp is the only application used since it help customer to drop their information easier
DeleteHow insurance help Tiong Nam to stay to their budget
ReplyDeleteWhen incident happen, insurance helps to cover all the cost
Delete